Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
The GUGUG Skin Scrubber offers multifunctional skincare benefits, effectively removes impurities, and promotes product absorption. Its rechargeable design and automatic shut-off enhance convenience. With a 2-year guarantee, it's a solid addition to your beauty routine, ensuring satisfaction and reliability.Deep Cleansing,4-in-1 Skincare,Rechargeable,Portable,Auto-off
【Deep Cleansing】Get a deeper clean with our skin spatula blackhead remover! It effectively removes blackheads, whiteheads, excess oil, and other dirt by turning water into mist. Simply glide the black head remover for face back and forth gently over wet skin without pausing for a refreshing face.
【4-in-1 Skincare】Upgrade your skincare routine with the multifunctional face spatula! The cleaning and Lon+ modes are for deep clean by taking out, while the Lon- and lifting modes are for maximizing skincare products' benefits and messaging by bringing in. Also there are 2 silicone covers: the bristle side is for cleaning while the wavy side is for lifting. Note: The recommended use frequency is 2-3 times per week.
【5 Min Auto-off】 The skin scrubber has a 5-minute auto-off function that automatically shuts off to avoid overuse. There is also an anti-touch design for the switch, you can hold it for 5s to restart it. Note:Use below 42 °C. Reduce usage for sensitive skin. If you encounter any issues within 90 days of using the product, please don't hesitate to contact us.
【Portable & Rechargeable】Don't worry about running out of power! The facial pore spatula is rechargeable and equipped with a quick and convenient USB data cable, perfect for use at home or on the go. And we offer a free replacement service when you encounter any issues within 12 months of purchase.
【Gifts For Women】Give the gift of youth and beauty for Valentine's Day. With our 2-year guarantee and money-back guarantee, we offer you security and satisfaction. If you have any questions or concerns, please do not hesitate to contact us. Note: For safe use, please do not use the nose pores removal while charging
Free Gift
Shipping Policy
Return Policy
