Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
[LED Light and 1080P HD Ear Camera] With 6 LED lights that illuminate the whole ear canal and a 3 million pixels image or video, this ear wax removal allows you to see more clearly while removing the wax. The ear cleaner is kept from breaking down because to the ear cameras water-proof, dust-proof, and fog-proof features.
[Different Size Scoops for Various Needs] The ear wax removal equipment came with two sponge ear tips and four ear scoops of various sizes or arcs. To address various needs, such as daily ear cleaning, removing large chunks of ear wax, oil ear cleaning, etc., choose various ear scoops. The silicone portion of the ear scoop is attached to the stainless-steel body to keep it from falling into the ear canal. Additionally, the spiral fixing system guarantees an entirely safe ear cleaner.
[Smart App Connection] You can download the APP by scanning the QR code, then connect the ear cleaner and APP through Wi-Fi. The APP allows you to take pictures, film videos, and simply share your experiences with loved ones. The tablet, IOS, and Android versions of this ear wax removal equipment are all compatible.
[Rechargeable Lithium-Ion Battery] This ear wax removal gadget has a lithium-ion rechargeable battery built right in. The ear cleaner has a user-friendly design, a long standby time of up to 30 days, and ear camera and stick will maintain a consistent temperature close to the body.
[Package Content] The ear cleaner came with a standard 7-piece tool kit for removing earwax, six replaceable ear scoops, a storage box for ear tips, an ear camera, a charging cord, and an instruction booklet. If you run across any issues or face any problems, kindly contact us. Products "EAR SPOON“ of this page are covered by U.S. Patent No. D972,900 S and D974,856 S.
Free Gift
Shipping Policy
Return Policy
