Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
【Standard Perfect Size】 Nexopick pickleball paddles are made to meet strict standards(15.98*7.75*0.55 inch). This ensures that the paddles have a larger sweet spot for hitting, making them suitable for players of all levels. With our unique design, these paddles will make you stand out on the court and provide a more enjoyable playing experience
【High-quality & Anti-crack】 Our paddles have been carefully constructed with premium fiberglass and high-density polypropylene honeycomb core, making them anti-crack and durable. The fiberglass surface allows for excellent rebound and spins with every shot. These paddles provide stable power and control, while also keeping lightweight. They are suitable for players looking for an unmatched pickleball experience, whether they are beginners or advanced players
【Optimal Ergonomic Grip】 The grip of Nexopick pickleball paddles features a perforated, breathable, and sweat-absorbing design, with a raised texture on the grip tape to improve slip resistance. Our extended and slender shock-absorbing grip enables you to maximize your strength. Additionally, 2 replacement tapes are included for players with more enormous palms to adjust. This improved control greatly enhances the comfort of every shot
【Complete Pickleball Sets】 This set is suitable for both indoor and outdoor play, featuring high-quality pickleball accessories. It includes 2 fiberglass pickleball paddles with unique designs, 2 outdoor pickleball balls and another 2 for indoor use, 2 sweat-absorbing towels, 2 extra grip straps for replacement, and 1 convenient pickleball bag for storage. This pickleball paddle set is suitable for players of all ages and skill levels
【Excellent Option For Giving】 We have carefully designed a beautiful packaging color box that can be a delightful pickleball present for your loved ones. Our superior craftsmanship and unique design are bound to impress anyone. If you have any questions regarding our products, please don't hesitate to contact us. We assure you that we will resolve any issues within 12 hours
Free Gift
Shipping Policy
Return Policy
