Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
WARM AND COMFORTABLE FLEECE FABRIC: N'Ice Caps fleece materials are selected for softness and comfort and are naturally warm and a little water resistant. The winter hat and mittens are all double layered with soft and fuzzy sherpa lining, so they are very warm in cold weather. These snow hats and gloves are so soft and cozy, that even our fussy toddlers are happy to wear these fleece double layer accessory sets.
TODDLER & INFANT HATS & MITTENS THAT ARE EASY TO PUT ON: The fleece hat features a hook and loop chin strap that is easy to apply and allows for a secure fit on your child's head whether playing outside in the winter or bundled up in a stroller. The mittens are designed with elastic in the wrist area, which widens and allows for an easy-on fit on your kids. These accessory sets are great for active little boys and girls who love playing in the snow!
CUTE AND FUN EXTRA EARS DESIGN: The snow hat and mitten set with ears design are a fun a classic design that comes in several different colors to match all your child's winter cold weather clothing. The hat features ears on the top and has fleece hair, while the mittens also have ears in the finger area. These accessory sets are also great for hand-me-downs or donations once your little one grows out of them.
WE ARE FROM MINNESOTA. IT'S COLD UP HERE! With over 30 years of experience shoveling snow in Minnesota winters, we at N'Ice Caps understand the importance of having quality and safe winter apparel for kids. We are deeply committed to providing you with high quality products so that your little boys and girls will stay warm and safe while having fun playing outside in the cold weather.
BABY, LITTLE KIDS, BOYS AND GIRLS SIZING INFORMATION: The hat and mitten accessory sets are available in 5 kids and baby sizes. For the smaller infant sizes of 3-6 months, 6-12 months and 12-18 months, the mittens do not have thumbs. For the larger sizes of 2-3 years and 4-7 years, the mittens have thumbs. The micro fleece fabric has good stretch and therefore each size can sometimes fit a wide age range.
Free Gift
Shipping Policy
Return Policy
