Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Breathable & Lightweight Material: Our dog surgery recovery suit is crafted from a blend of polyester and cotton, ensuring a lightweight and breathable design. This combination effectively reduces anxiety and stress, allowing your dog to move comfortably while maintaining shape after washing, making it perfect for extended wear.
Anti-Licking and Scratching Design: Our dog recovery suit is expertly crafted to protect your pet's wounds, incisions, and skin issues, effectively preventing licking or scratching after spaying or neutering. This design enhances mobility and reduces stress, promoting quicker recovery while ensuring comfort during the healing process. Perfect for post-surgery care, this suit also serves as a cozy outfit for everyday wear.
Substitute to Collar and Bandage: Our dog recovery suit is the perfect alternative to the cone of shame, providing targeted protection without restricting your dog's movement. This suit allows your pet to eat, play, and move freely while safeguarding surgical sites, ensuring a comfortable recovery experience.
Easy to Wear and Take Off: Our dog recovery suit features a convenient button design for effortless dressing and undressing. For male dogs, a specially designed circle at the bottom can be cut to accommodate their needs, ensuring comfort and practicality during recovery. This thoughtful design helps your pet adjust to wearing the suit before surgery, making the process smoother for both of you.
Multiple Sizes to Choose: Our dog recovery suit is available in six sizes to ensure a perfect fit for all breeds. For optimal comfort and effectiveness, please measure your dog and refer to our size chart before ordering, as a snug fit is essential for proper wound protection.
Free Gift
Shipping Policy
Return Policy
