Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +447549870296
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +447549870296
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Specifications:
Brand
MoesHouse
Working voltage
DC9-12.6V
Rated current
1.5A
Working environment
-5℃~45℃
Charging voltage
5V
Rated power
18W
Rated torque
2.0N· m
Battery capacity
2500mAh
Speed
58RPM (before stall), 81RPM (after stall)
Recommended curtain width
within 6m
Maximum curtain load
45kg
Body weight
0.5kg+0.22kg
Horizontal tension
60-70N
Remote control distance
within 30m of straight-line distance
Low voltage alarm
below 9.7V
Features:
1. Lithium Battery Powered: Operates on a rechargeable lithium battery, ensuring continuous operation even during power outages. 2. Smart Control Options: Enjoy multiple control options including APP, voice command, remote control, and manual pull-to-start for maximum convenience. 3. Obstacle Stop Technology: Motor stops when encountering an obstacle, ensuring safety and protection. 4. Quiet Operation: Ultra-quiet functionality at only 35dB, ensuring a peaceful and undisturbed environment. 5. Versatile Compatibility: Supports various curtain tracks and can handle loads up to 45kg, making it suitable for most track styles.
Package Include:
1x Smart Curtain Motor 1x Lithium Battery 1x RF Remote Control 1x Charging Cable 1x Manual
Roymall C.o.
Free Gift
Shipping Policy
Return Policy
Coupon Code
Direct purchase from the factory 
Consumer Electronics
Smart Home
Smart Remote Control
Smart Sockets Switches
