Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +447549870296
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +447549870296
1.Q:How to choose a power supply adapter? A: The power supply of the module is very critical. The user must pay enough attention to the power supply. Otherwise it may not work properly. The higher the voltage and the higher the current then the better the output power. It is better to connect 3~4in speaker if user only have 12V 1A power adapter. It is no problem to connect 8~10in speaker if user have a power adapter which more than 19V 5A. The sound will be distorted after increase volume if the voltage is too low. If the current is too small, the speaker cannot be driven to work, and the speaker will pull the voltage low, resulting in abnormal operation or poor sound quality. It is recommended to use 18V/19V/24V power supply with current more than 3A. Adjust the volume to the maximum may be distorted and affecting the sound quality if input low power adapter such as 9V/12V 1A/2A adapter.
2.Q:How to choose a speaker? A:Commonly used speakers are generally 4ohm~8ohm.The speaker no need distinguish between positive and negative polarity. It can also work properly if the speaker has low power such as 10W~30W. But it needs connect to low power adapter such as less than 15V to prevent damage to the speaker. User don"t have to worry about the problem of the speaker damaged if connect to 50W~100W speaker.Module can connect 12V~24V.The higher the voltage selected, the greater the sound or power that can be output.
3.Q:How to choose audio input mode? A: AUX has a higher priority than Bluetooth. USB Audio need switch by APP.
4.Q:Why is the volume working normally when volume small, and there is turbidity after increase volume? A: Sound distortion.Please change the adapter power supply with higher voltage level.
5.Q:Why is the volume working normally when volume small, and there is stop after increase volume? A: The input power is insufficient.Please change the adapter power supply with higher voltage level. Power supply itself intermittent power-off protection.Please change a match power adapter. The power of the power supply is too large so please reduce the power of the input power. The power amplifier board is seriously heated resulting in trigger overheat protection.So please increase the radiator.
Placa amplificadora muito boa, com construção bem feita, potência e qualidade excelentes para o tamanho da mesma, dicas: a saída de som p2 não funciona de maneira simultânea com o amplificador ou é um ou outro, e quando liga ou conecta algum dispositivo a ela, não há ninguém falando, são feedback simples pequenos toques. muito satisfeito bastante completa e o app de controle é bastante funcional e minimalista. veio bem embalada.
received in a good condition... not tested yes... very happy thus far. thankyou seller and banggood...
my first purchase experience with banggood.. will definitely buy again..