Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Aggressive Chew Toys for Large Dogs: Kseroo is committed to creating sturdy and chew dog toys, The sturdy nylon will not easy be chewed into pieces by dogs, tough dog toys for aggressive chewers large breed is one of the must-have toys for dogs to chew, it is strong, chewproof and beautiful.
Trustworthy Tough Chew Toys for Dogs: Kseroo has been professionally used in the dog toy market for ten years. Dog toys is made of nylon, will not harm the dog's teeth.
Exercise Dog Toy: Kseroo makes training dogs more interesting. Enrichment toys for dogs is suitable for outdoor or indoor use. Through dog bite training toy, the tacit understanding between dogs and people can be increased, the relationship between people and dogs can be promoted, and the trust between dogs and people can also be increased. Also used in golf courses to train dogs to pick up balls.
Interactive Dog Toys: Kseroo makes companionship more interesting. Dogs being alone for a long time will make them anxious and even inferior. Dogs are loyal friends of mankind. Interact with dogs through this dog interactive toys for large dogs to increase fun between dogs, makes time for dogs alone become interesting.
Dog Teething Toys: Kseroo cares about the health of every dog. Dogs around 8 months old or large dogs need to grind their teeth. Long-term chewing will cause the dog to chew. Through chewing this chew teething toys for dogs and grinding teeth.
Free Gift
Shipping Policy
Return Policy
