Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Modern and Classic: you will receive 1 cake plate with cover, in rectangular shape, ideal for displaying desserts or fruits as a decoration at parties, banquets, or weddings; The modern design complements any occasion and is ideal for serving food in your home, hotel, or bakery
Keep Food Fresh and Clean: the rectangular cake tray comes with a clear acrylic lid that serves as a protective screen against dust and water, keeping them fresh and safe. This means that you can confidently prepare your desserts in advance without worrying about them losing their freshness or becoming contaminated. The transparent texture of the lid also allows you to admire the beauty of your desserts while keeping them safe from harm
Versatile and Easy to Fit: the cake stand with lid is ideal for displaying cakes, pastries, desserts, cupcakes, cookies, fruits and more; This cupcake stand will complement any tableware decoration theme, such as birthdays, graduations, engagements, weddings and holidays, and impress your guests
Enjoyable User Experience: the cake tray with cover is a must have for any host or hostess looking to impress their guests; These trays have been designed with the right size and shape to catch your guests' attention, made of quality acrylic material, they are not only lightweight but also incredibly strong and reliable; You can use them time and time again for all your entertaining needs; Note: hand washable only
Practical to Apply: the exquisite rose gold cake stand is not only a functional piece for displaying and storing your favorite desserts and fruits; Whether you're hosting a housewarming party or simply looking for a thoughtful gift idea, the cake plate makes a wise choice; It's ideal for anyone who loves baking or entertaining guests at home
Free Gift
Shipping Policy
Return Policy
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