Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
【Wide Compability】 OCYCLONE cell phone holder tablet stand works with all 4-11 inches smartphones and most tablets with cases, Compability with iPhone 11 12 13 mini Pro X Xr XS Max, Compability with Samsung Galaxy S22 S21 S20 S10 S9 S8 Plus Galaxy Note 20 10 9 8 Plus
【Height & Angle Adjustable】The Height of the phone stand holder can be simply adjusted(3.74"-5.5"), the angle can be adjusted from 0° to 235° by hand. With this OCYCLONE cell phone holder, you can enjoy your movies, cooking, reading, studying, playing games, watching YouTube without any worries. Providing you comfortable viewing angle which helps to fix your posture and reduce neck & back ache
【Super Sturdy & Fully Protective Silicone Pad】OCYCLONE Phone desk holder stand with premium Aluminum + ABS material makes it more durable than others. Quality non-skid rubber covered on the front and the bottom can mamximum protect your phone from slide and scratches.You can easily tap the screen without worrying the phone will tip over or fall off
【Hands Free & Portable】The foldable design of the phone stand makes you easy to carry your phone and ipad everywhere, you can put the stand in the bag or on the body. Undoubltly, It is a great ideal accessories for you take it any place, of course it is also a great ideal gift for your family or your friends. They will definitely be satisfied with the portable phone holder
【Friendly User Design】The reserved charging hole makes it more convenient to charge your devices while using this tablet/ phone holder. In addtion, the silicone hook pad will not cover the subtitle when you watching movies
Free Gift
Shipping Policy
Return Policy
