Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
【Powerful Suction for Efficient Cleaning】 The cordless vacuum cleaner is equipped with a powerful motor, with a maximum suction force of up to 30Kpa, which can effortlessly crumbs, dust, pet hair, and other messes from the ground, suitable for various surface cleaning needs. Experience a level of cleanliness like never before.
【Up to 50Mins Runtime】 The MSV01 vacuum cleaner is equipped with a high-capacity removable battery that can extend cleaning time by 40%, up to 50 minutes. The MSV01 vacuum cleaner has 2 suction modes to switch freely to easily meet different cleaning needs. Clean your entire home on a single charge.
【LED Smart Display】The vacuum cleaner is equipped with an easy-to-read LED screen, allowing you to monitor the status of the vacuum cleaner at any time. Lightweight and ergonomically designed to reduce the pressure on your wrists and back. Equipped with a 2-in-1 brush and sofa brush, it can be transformed into a handheld vacuum cleaner, making it easy to clean every corner.
【Flexible V-shaped Anti-tangle Floor Brush】The upgraded V-shaped anti-tangle brush effectively solves the hair tangling problem common in traditional vacuum cleaners. The floor brush head is equipped with an LED headlight and can rotate 180° left and right and 90° up and down, making it easy to detect invisible dust.
【6 Stages Filtration System】Equipped with the 6-stage advanced filter system, it can efficiently capture 99.99% of dust particles as small as 0.1um to avoid secondary pollution. The 1.5L dust cup has a one-touch emptying function and is removable and washable. We recommend cleaning the HEPA filter regularly for optimal performance.
【24 Online After-sales Support】Each vacuum cleaner comes with a 24-month protection plan and 24/7 customer service. If you encounter any problems, please feel free to contact us. We will solve your problem within 24 hours. We will answer all questions, and customers who use vacuum cleaners for the first time can also choose us with confidence.
Free Gift
Shipping Policy
Return Policy
