Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
BACK SEAT EXTENDER FOR DOGS: The back seat extender for dogs hard bottom panels worked well to fill the gap between the seats. The back seat extender provides 40% extra space for your dog to stretch out and relax, with plenty of space to lie down, turn around, sit, or stand while long-distance road trips
STURDY BASE 400LB LOAD CAPACITY: The back seat extender for dogs hard bottom has built - in 3 sturdy load - bearing plates. It provides your dogs with maximum space and strong support up to 400 lbs. To alleviate the pain of senior dogs after a long car ride
FIT MOST CARS AND SUVS: 51.18" L x 24.69" W (hard bottom size) fits most cars, and SUVs.Front and side flaps provide full coverage to protect your entire dog car seat. Our package includes: 1x back seat extender for dogs, 1x storage bag, 2x buckles, and 1 seat belt
SEAT PROTECTOR WITH SIDE PANELS: Dog car seat cover for back seat with zippered side panels can protect your backseat and car doors from dog scratches, mud, liqiud and dog hair. Especially for new cars and leather seats
WITH MESH WINDOW AND SEAT BELT AND STORAGE BAG: Dog hammock for car mesh window enables airflow from the console vents, keeping your dog cool. Seat belt buckle fed through the seat belt buckle hole prevents dog from hopping back and forth during the ride for fur friends safety. Storage pockets are available for you to store your pets' toys, treats, and other necessities
EASY TO CLEAN: Pull open the zipper and take out the 3 sturdy loads inside the dog seat cover for back seat. Wash the oxford seat cover in the washing machine. It is easy to disassemble, fold and store in the car trunk