Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Your Daily Moisture Magnet (Oprah Editor's Choice): This is no ordinary facial skin care product. Use our hyaluronic acid serum to create a "hydration sandwich" for a plumper, juicier and calmer complexion. Consistent use helps prevent moisture loss by filling the gap between your skin cells so your skin can seal in moisture.
Anti-Aging and Anti-Wrinkle Properties: This pure hylunaric acid serum is a powerful humectant that draws in moisture to your skin. Use it daily on a cleansed, damp facial skin and enjoy the effect of reduced fine lines and wrinkles, and restored elasticity. it will turn back the clock, without breaking down your skin.
Skin Hydration: This hydrating serum can penetrate deeper layers of the skin and hydrate them. Deep hydration prevents moisture loss - a common issue that leads to reduced resilience to pollution, sun exposure, cold, and wind.
Safe for All Skin Types: Our vegan formula is suitable for sensitive complexions prone to irritation and clogged pores. You can use our hydraulic acid serum for face as a part of your daytime & nighttime skincare routine. It works well with Vitamin C face serum, bakuchiol serum, retinol, alpha hydroxy acids(AHAs) and beta hydroxy acids (BHAs).
No Harmful Ingredients: Our formula doesn’t contain parabens, fragrance, sulfates, and oils. Use it twice a day by applying 2-4 drops into your palm and gently rubbing it on your face and neck area. Apply on damp skin and follow with a moisturizer to lock in hydration. Safe to use with vitamin C serum and face oils. All of our beauty products are vegan, gluten free and cruelty-free.
Free Gift
Shipping Policy
Return Policy
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