Dog Stairs for Small Dogs 19.7" H, Pet Step with Leakproof Cover, High Density Foam Cat Ramp for Bed, Couch or Sofa, Lightweight, Durable, Comfort, 15.7x28.3x19.7 inch, 4 Tiers, Beige
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
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Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
The COZY KISS Dog Stairs provide a comfortable and supportive way for small to medium dogs to access higher surfaces. With high-density foam, a leakproof cover, and easy assembly and cleaning, this product offers convenience while minimizing joint strain. It's a practical choice for pet owners.comfortable,durable,lightweight,leakproof,easy to clean
DOG STAIRS FOR SMALL DOG: The soft and comfortable curved ramp design is more suitable for puppies and pets with knee injuries. Note: This pet stair is suitable for small and medium-sized dogs. COZY KISS dog stairs are designed to lean against the edge of a bed, sofa or other furniture. Due to vacuum compression, it takes 24-48 hours to return to its original shape
HIGH DENSITY SPONGE: stairs for dogs to get on the bed adopt 30D high-density pure sponge, which provides better support while providing a soft return contact surface, reducing the pressure on the joints when pets repeatedly jump on high bed, sofa, couch and car. The stairs are covered with high-quality corduroy to provide additional stability
EASY TO ASSEMBLE or CLEAN: After opening the package, please cover the sponge with the outer cover as soon as possible to avoid the situation that it cannot be covered later. The outer cover can be removed for cleaning and supports machine washing or hand washing. In addition, the outer cover contains a TPU waterproof layer with leakproof function. Note: Do not clean the sponge foam. The sponge material is light and easy to carry, and can be used indoor and outdoor
LEAKPROOF & EASY TO USE: The climbing surface of the dog stairs is made of leak-proof material, so you don’t have to worry about your dog peeing on the stairs. The bottom is made of non-slip nylon to minimize the movement of the stairs. The two sides of the stairs are made of wear-resistant cotton and linen for dogs to sharpen their claws, and there is a convenient handle at the back for easy carrying.
NOTE & CHOOSE: This staircase is not suitable for large dogs. The inner foam is not washable. Note: Please cover the cover before the sponge is fully fluffy to avoid being unable to cover. 2 layers are suitable for chairs, 3 layers are suitable for sofas or couches, 4 layers are suitable for beds, and 5 layers are suitable for high beds or cars. Please be sure to confirm whether the size is suitable for you first
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