Coupon Redemption and Usage Rulesx
I. Coupon Redemption
Eligibility
Only registered users of our website are eligible to Apply coupons. You must provide valid contact information during the registration process, including but not limited to an active email address or mobile phone number.
Some coupons may be targeted at specific user groups, such as new users, loyal customers, or users in certain geographical locations. Please check the coupon details for specific eligibility requirements.
Redemption Process
Coupons can be redeemed from the “Coupon Center” on our website. Navigate to the relevant section, and you will see a list of available coupons.
Click on the “Claim” button next to the coupon you wish to obtain. If you meet the redemption criteria, the coupon will be added to your account instantly.
Some coupons may be available through special promotional activities, such as sharing the website on social media, participating in surveys, or making a purchase above a certain amount. Follow the instructions provided in these activities to claim your coupons.
II. Coupon Usage
Validity Period
Each coupon has a specific validity period clearly stated on the coupon itself or in the coupon details. You must use the coupon within this period; otherwise, it will expire and become invalid.
Once a coupon has expired, it cannot be re - activated or extended under normal circumstances. Please keep an eye on the expiration date to avoid missing out on savings.
Minimum Purchase Requirement
Many coupons are subject to a minimum purchase requirement. This means that you must spend a certain amount of money in a single order before you can apply the coupon.
The minimum purchase amount is calculated based on the total value of the items in your shopping cart before any taxes, shipping fees, or other additional charges. Discounted items are included in the calculation of the minimum purchase amount.
Product Restrictions
Some coupons are applicable only to specific product categories, brands, or individual items. Read the coupon description carefully to determine which products are eligible for the discount.
Coupons may not be used in combination with other exclusive offers, clearance items, or products already on sale, unless otherwise stated. Please check the terms of the coupon for details regarding product - specific restrictions.
Order Application
When you are ready to check out, review your shopping cart. If your order meets the coupon's requirements, you can apply the coupon in the “Coupon Code” field. Enter the coupon code exactly as it appears (case - sensitive in some cases) and click “Apply”.
If the coupon is valid and applicable to your order, the discount will be automatically calculated and reflected in the total order amount. If the coupon cannot be applied, an error message will be displayed, indicating the reason for non - applicability.
III. Other Provisions
Non - Transferability
Coupons are non - transferable and cannot be sold, bartered, or gifted to other users. Each coupon is associated with the user account that claimed it, and any attempt to transfer the coupon may result in the coupon being voided.
Refunds and Returns
If you return part or all of the items purchased using a coupon, the refund amount will be adjusted accordingly. The discount amount attributed to the returned items will be deducted from the refund.
In case of a full return, the coupon will be reinstated to your account if it is still within the validity period. However, if the coupon has expired at the time of return, it will not be reinstated.
Modification and Cancellation
We reserve the right to modify, suspend, or cancel any coupon at any time due to technical issues, fraud prevention, or changes in our promotional strategies. In such cases, we will make reasonable efforts to notify affected users in advance, either through email, in - site notifications, or other appropriate channels.
Fraudulent Activity
Any attempt to use coupons in an unauthorized or fraudulent manner, such as using automated scripts to Apply coupons, misusing coupons across multiple accounts, or creating false accounts to obtain coupons, is strictly prohibited.
If we detect any fraudulent activity related to coupon usage, we may revoke the coupons, suspend or terminate the user's account, and take legal action if necessary.
By claiming and using our coupons, you agree to abide by these rules. If you have any questions or concerns regarding coupon redemption or usage, please contact our customer support team for assistance.
Mail: service@roymall.Com