This is a very good product that deserves better packaging to protect the parts in transit.
The box appears OK (see photo 1). Photo 2 shows the main part was located by the knurled knobs in four holes in the cardboard panel. Even though the holes became enlarged from main part movement, the main part was still protected. The multi-radius insert can be seen (with an allen key) in a bubble-wrap pouch. Photo 3 shows one of the knurled knobs.
Photo 4 shows the worst side of multi-radius insert. Two of the other sides had much smaller damage. There are matching knurl imprints in the bubble-wrap pouch. (I assume the knurl marks in the red anodising are dents, not scratches, because all the knurled knobs were very loose, and so able to roll on the anodised surface).
This could be prevented with some cardboard taped around the multi-radius insert or plastic sleeves around the knurled knobs.
PS On this Product review page "Logitics" should be spelt "Logistics".

corner routing template heavy duty, anodised aluminium quality item.